02 Dec Seven Questions to Ask Your ERP Consultant
Choosing a great ERP consultant is just as important as choosing great ERP software. To find the best fit for your business, you need to analyze your options to get an idea of their skills and expertise. Their knowledge will help your company find the best ERP solution for your needs. Here are the top seven questions to ask an ERP implementation consultant.
1. What Is Your ERP Experience?
Your business needs a consultant who has the experience to steer your ERP implementation in the right direction. Selecting someone who has little experience may create a rocky start in your implementation.
The answer your consultant offers to this question will be telling for if they can help your business. If your company is small and the consultant has mostly worked with Fortune 500 companies, they may only be familiar with software that is too large, complex and costly for your needs.
2. How Many Successful ERP Implementations Have You Overseen?
A great implementation consultant has worked on many ERP projects. Their experience in dealing with problems and snags during this process may be beneficial for you if your project runs into the same issue.
It is helpful if the consultant has implemented different solutions across many business sizes and industries. This scope will assure you that they will make your implementation a success too.
3. Can Your Software Be Used With Other Systems?
If your business plans to use the ERP system in addition to other programs, you will need these two programs to integrate. Integration capabilities put all of your business data in one place and create a smooth workflow.
Ask your ERP consultant if this is possible and how easy or difficult the process is. Work with them to create a plan that will bring this integration to all users on your network.
4. What Is Your Pricing Structure?
It is a good idea to know how much your ERP software will cost upfront. You can use this figure to determine if it is a cost-effective solution for your business and plan for it in the budget. If the ERP provider has a fixed-fee billing system, you will know your exact price after implementation. Sometimes this isn’t the case, and your business may end up paying more than you expect.
To save your resources, you want to make sure to plan out the timeline and cost of your ERP system. Partnering with your ERP provider on a solution that works for you will help prevent delays and cost increases in the future.
5. How Do You Measure Success in ERP Implementation?
The answer to this question will give you a good idea about the kind of service you can expect from this ERP provider. Benchmarks could be statistics like ROI and productivity, or it could be a general idea like business growth. These milestones will also be a guide to help you stay on track throughout the process.
You and your team should determine your goals for the project. If the ERP consultant has done many ERP implementations before, they should be able to come up with a plan that will help you get there.
6. What Sets You Apart From Other ERP Consultants?
Because this consultant will be working with your company for a long time, you want to make sure that they are a good fit for your team. Their answer to this question can provide some insight into who they are both professionally and personally.
This question allows them to share their skills in ERP consulting to demonstrate why they are the better choice over competitors. Use their response to decide if you want to work with them.
7. Can You Give Me a Few References?
Obtaining references from a few of their former clients will give you valuable insight into how the consultant works. If they are confident in their work, they should have no problem giving you a few company’s names.
Take the time to research their most recent clients and contact them. These responses will give you a clear sign if you should work with this consultant.
Find Your ERP Solution at FDM4
FDM4 is a leading ERP provider for both the apparel industry and other businesses. Our software will optimize your business processes and work with your needs to make your business more productive, efficient and profitable.
Contact us today to learn more about how a partnership with FDM4 can help fuel your company’s growth.