CRM SOFTWARE FOR MOBILE DEVICES
SOLUTIONS ON THE MOVECategory:
Our mobile solutions integrate FDM4’s CRM, ERP, and WMS, so your sales person can log in at a customer’s site and browse inventory levels, pick products, and place orders. With our mobile software, you get:
Quick and easy customer updates
You get a 360 degree view of all customer and prospect activities. Customer information is stored in a single database shared by our ERP and CRM software, so all your current sales data is easy to find.
Real time data
With our mobile software solutions, you don’t need to worry whether the client information is up to date. There’s no uploading or downloading. All the information is live, as if you were sitting at your desktop.
Our software is apparel specific
It’s been built from the ground up with the fashion industry in mind. Whether it’s by mill/brand, style, color, or size, real time product information is at your fingertips.
We go beyond mobile CRM software. Our mobile solutions also include modules that link your sales force to mobile ERP and WMS information, with multiple permission levels so your data stays safe.
FDM4’s mobile functions include…
Our mobile CRM software gives your salespeople everything they need to do their job on one mobile device, with access to sales histories, order lookup, and customer comments. You can even connect with UPS to check the shipping status of an order. And of course, you can create appointments on your mobile that automatically sync to your desktop. FDM4’s CRM mobile software allows for custom fields and labels that can be added to a customer master file. FDM4’s Mobile CRM can also restrict update functions, helping ensure your data integrity.
Your sales team can now check in with the warehouse, when they’re in the field. Is the warehouse backed up? Is it shipping? It doesn’t have to be a mystery.
Mobile E-commerce Order Management
Your sales person can log in to the mobile e-commerce in with the customer, and complete the entire order process using customer specific pricing, shipping options, customer approved terms and up to the minute inventory availability. Our mobile e-commerce software also has a mode just for clients, so they can log in and order on their own. No access to the Internet at the worksite? No problem. Salespeople can review an offline catalog with the customer, and then place orders in a cart on their mobile device that will sync when they’ve got service again.
Managers can get a top down view of sales with mobile ERP sales analysis, and check the latest financials with mobile accountant. Permissions are built in to the software, so only designated staffers have access to mobile erp company information.