Get more out of your software than the average out-of-the-box solution has to offer.
Meeting the needs of your unique business processes to improve overall efficiency.
Get a product that is not only tailored to industry standards, but also to your needs.
Our software is capable of adapting and growing with your business's needs.
Our software is built to work for you out-of-the-box. We’ve kept industry standards in mind as we have developed our product – the end result being a product that is not only economic, but also meets all of our client’s needs.
Sometimes out-of-the-box solutions need something more – which is precisely why we offer customization as a service. From tweaking a report to include a field – to building something completely new, our team is capable of ensuring your unique needs are met.
We meet with you to discuss your needs as a company. Your dedicated account manager listens to your vision, and expectations – taking notes, and working with you to determine realistic outcomes.
Our customer support representatives go to work creating a contract, budgeting, and scheduling a timeline. Everything is then presented to our clients for refinement and confirmation.
Once we know what your needs are, and have everything fine tuned – it’s off to the races. Your job will be assigned to our team of programmers to be developed. Once developed it will be tested for issues, and any bugs will be worked out of the system.
The final step is delivery – we release the customization to your system for operational use. Our representatives are available to you during this process to ensure a successful deployment. All that’s left to do after this step is to use your new customization as a part of your regular software.
Whether you are interested in customizing your existing FDM4 software solution, or want to learn more about moving your system over to FDM4 – we’d love to hear from you.