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Sales Force Automation/CRM |
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" CRM is a software package which provides the tools to increase sales and productivity, streamline business procedures, and provide a better overall account management. CRM is designed to support the entire team giving way to greater communication and sharing of information. CRM has important tools and benefits for everyone working with prospects or existing customers. " |
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- Record and maintain data about the substance and history of each customer relationship
- Track customer communication - frequency and content
- Gain insight into customer behavior
- Modify your operations to ensure customers and prospects are served in the best possible way
- Multi-user functionality built to support the entire team of users
- Distributed processing/replication amongst or between operating system environments
- Unlimited number of companies, contacts, activities, and memos
- Pop-up reference tables with built-in line validation
- Built-in security and permissions to support access and ownership
- Opening and closing activity status notification
- Import/Export Utility - ability to import ASCII delimited files
- Calendar/Tickler File/Appointment Book
- Relationship and competitor tracking
- Reporting with a flexible selection criteria - allows multiple entries per field
- Activity inquiry feature and more
- Reporting with a flexible selection criteria utility - allows for multiple entries per field
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