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| " The FDM4 Work Order module is designed to allow companies to manage a repair shop in the most efficient manner. The tracking of various information within the Work Order module can be used to make informed management decisions. The Work Order module also has the ability to determine core status and perform core charge tracking." |
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- Core Management
- Purchase date
- Vendor's invoice number
- Invoice date
- Serial number core tracking
- Date customer returned core
- Date core serial number returned to vendor
- Reason for return
- System handles core returns immediately or at a later date
- System creates customer return authorization automatically
- System creates return shipment and credit memo automatically
- System auto applies credit memos against the invoice
- Core pricing
- System will allow the entry of the serialized core along with unlimited comment lines
- After the work order entry and the invoicing is completed the system immediately creates a purchase order return authorization and matches this customer order to the vendor P/O return
- Purchase Order Reprocessing allows the facility of returning merchandise with the added tracking of the merchandise being returned
- Time tracking by technician for profitability reports
- Preventative maintenance and recommended services based upon service history
- Work Order pricing by actual or quoted time
- Employee performance tracking
- Vehicle detail master record
- Unlimited operation maintenance codes with description and standard rates
- Time history by employee
- Vehicle maintenance history file
- Vehicle history file stores all work orders with operational codes and corresponding detail
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